About Us

As a family business, Smoky Mountain Resorts holds close to its heritage as a locally-owned leader in hospitality. Established in 1968 with one hotel, our goal remains to welcome all visitors to the beautiful Smoky Mountain area and provide the service, friendliness and care necessary to help guests truly enjoy their stay. Through three generations we have striven to provide not only great lodging but an opportunity to create memories that last a lifetime.

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Lodging Options

Smoky Mountain Resorts offers accommodations ranging from economical to luxurious. All of our properties come with the backing of more than forty years of hospitality excellence and our 100% Satisfaction Guarantee. From the comfortability of Country Cascades to the fully equipped condos of The Resort, we are sure that you’ll find something to suit your vacation needs.

Pigeon Forge Hotels

  • Creekstone Inn
  • Ramada
  • Country Cascades Waterpark Resort

Sevierville Hotels / Condos

  • The Resort @ Governor’s Crossing

Attraction Tickets & Receptive Services

Smoky Mountain Resorts has partnered with all of your favorite attractions, shows, restaurants, and more, to bring you a “one stop shop” for your vacation planning. Our Reservations Center is centrally located in Pigeon Forge, and staffs well-qualified, local Reservation Agents who are familiar with the area. Speak with one of our agents, toll free, at 1-888-482-7829. Whether it’s tickets to Dollywood, Wonderworks, Ripley’s Aquarium and other attractions – or reservations for great shows like Dixie Stampede, Comedy Barn, Smith Family Theater, or Country Tonite – our travel specialists can bundle your lodging needs with your choice of great entertainment, as well as local restaurants and wineries. We also have a great ‘build your own’ package website at: www.SmokyMountainResorts.travel.

Group Sales, Events, & Meeting Space

With over 20,000 square feet of available meeting space, Smoky Mountain Resorts’ Group Sales Department can assist in your group’s event planning. From family reunions and alumni groups, to business workshops and seminars, we have the resources to successfully arrange accommodations, meeting space, catering, A/V equipment, and more. For more information, visit the Group Sales’ website: www.SmokyMountainConventionCenter.com.

Loyalty Rewards

Smoky Mountain Rewards provides a way for repeat guests to earn rewards towards future vacations! With every eligible stay, members acquire points that may be redeemed as room discounts and more. Participating restaurants and wineries offer retail discounts to our Rewards members, as well.

Community Involvement

Smoky Mountain Resorts understands the necessity of giving back to the community. Whether it’s through our support of the Boys and Girls Clubs of the Smoky Mountains, the Smoky Mountain Area Rescue MinistriesThe Great Smoky Mountains Association, or our goal of being a “green getaway”, Smoky Mountain Resorts treasures the people and places we serve.


Behind every great company, you find great people! Our managers, clerks, housekeepers, and maintenance crew are the finest professionals. Every member of our team participates in monthly and yearly performance based bonus programs, as well as quarterly and annual appreciation and family events. Smoky Mountain Resorts offers a competitive pay package as well as health insurance, paid vacation and other fringe benefits for full time employees. For more information on career opportunities, see ourEmployment page.